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Anyone ordered from them?

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postpremium
(@postpremium)
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Topic starter  

Has anyone ever ordered from supplementwarehouse.com? I just placed an order with them. They will beat any price you find on the net. However, it has been almost 48 hrs and they haven't shipped my order yet. Every other supplement place I've ordered from online usually ships that day or the next. I'm not complaining but just wondering if any of you have ordered from them. Maybe you get a low price but less than prompt shipping...

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MARTYUSA
(@martyusa)
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Joined: 3 years ago
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That's the problem with most of those places. I will always pay a little more for great service. Let us know what comes of it.


   
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postpremium
(@postpremium)
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Topic starter  

Been a week now and they have yet to ship it or respond to my inquiry. Pisses me off because they charged my credit card the very next day. May just have to cancel it. I'm giving it a few more days...

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postpremium
(@postpremium)
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So I cancelled the order. It's been over a week and they haven't even shipped my stuff yet. It was a small order too; one thing of weight gainer and two things of creatine. None of it was on back ordered. Piss poor customer service to boot. My advice, stay away from supplementwarehouse.com.

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T-Bar
(@t-bar)
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Joined: 3 years ago
Posts: 147
 

Send them a follow up email with this link so they'll know that their poor service isn't just turning away one customer. Perhaps they'll rethink their shitty attitude once they realize it's effecting hundreds of possible orders.
I know I won't ever consider using them now.


   
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postpremium
(@postpremium)
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Joined: 2 years ago
Posts: 27
Topic starter  

Send them a follow up email with this link so they'll know that their poor service isn't just turning away one customer. Perhaps they'll rethink their shitty attitude once they realize it's effecting hundreds of possible orders.
I know I won't ever consider using them now.

I thought about that, but then why even do them a favor? I'd rather just let them lose the business because they seem to deserve it.

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T-Bar
(@t-bar)
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Joined: 3 years ago
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Nah, you'll feel much better knowing they know they are losing a bunch of business and getting a rep as scammers. It's a reputation that's really hard to fix once the public sees you that way.


   
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postpremium
(@postpremium)
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Topic starter  

I'm not saying they are scammers. Just really crappy shipping and customer service...

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T-Bar
(@t-bar)
Estimable Member
Joined: 3 years ago
Posts: 147
 

Yes but they are on the edge in my book. When you don't ship and you don't reply it puts you in a scammer book to me. That's the reputation they need to be aware they are beginning to get on boards like this. :cents


   
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(@wheystation)
New Member
Joined: 2 years ago
Posts: 2
 

I am sorry to hear of this! Maybe you should give me a try at www.allthewhey.com and I promise the results will be better.

Use my personal discount code of Laura05 and you will get an additional discount EVEN before you complete your transaction.

Thanks for reading this.


   
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postpremium
(@postpremium)
Eminent Member
Joined: 2 years ago
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Topic starter  

I hear ya T. The fact that they billed me the very next day and then didn't ship nor respond for over a week is very shady... And thanx for the tip wheystation, I'll be sure to check ya out next time I order.

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MARTYUSA
(@martyusa)
Trusted Member
Joined: 3 years ago
Posts: 72
 

That's the problem with most of those places. I will always pay a little more for great service. Let us know what comes of it.


   
ReplyQuote
postpremium
(@postpremium)
Eminent Member
Joined: 2 years ago
Posts: 27
Topic starter  

Been a week now and they have yet to ship it or respond to my inquiry. Pisses me off because they charged my credit card the very next day. May just have to cancel it. I'm giving it a few more days...

post


   
ReplyQuote
postpremium
(@postpremium)
Eminent Member
Joined: 2 years ago
Posts: 27
Topic starter  

So I cancelled the order. It's been over a week and they haven't even shipped my stuff yet. It was a small order too; one thing of weight gainer and two things of creatine. None of it was on back ordered. Piss poor customer service to boot. My advice, stay away from supplementwarehouse.com.

post


   
ReplyQuote
T-Bar
(@t-bar)
Estimable Member
Joined: 3 years ago
Posts: 147
 

Send them a follow up email with this link so they'll know that their poor service isn't just turning away one customer. Perhaps they'll rethink their shitty attitude once they realize it's effecting hundreds of possible orders.
I know I won't ever consider using them now.


   
ReplyQuote
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